Slots / Live
Every term you see in the lobby — from RTP and volatility to rollover and KYC — is defined here in plain language so you can read game cards, check account conditions and follow wallet steps without confusion. This reference covers five term families: game mechanics, odds, account and wallet language, information conditions, and live casino specifics.
Knowing a term in isolation is useful. Seeing where it shows up in an actual screen decision is more useful. When you open a slot like Gold Rush Deluxe, the game info panel may display volatility and RTP — two values that shape how often wins arrive and at what scale. At a live dealer table like Mega Sic Bo Live, the term 'side bet' refers to an optional wager placed alongside the main round. In your account wallet section, 'pending withdrawal' means the amount has left your balance but the transfer to your Maya or GrabPay account is still processing.
Volatility is shown in the game info tab for slots like Gold Rush Deluxe. High volatility means wins arrive less frequently but tend to be larger when they do land. Low volatility means smaller, more regular returns across a session.
At Mega Sic Bo Live, side bets appear as smaller boxes around the main grid. Each one is an independent wager with its own payout table. Placing a side bet does not affect the outcome of the main round — it resolves separately.
Rollover is the wager total required before credited amounts become withdrawable. The exact figure and qualifying games are listed in the information conditions panel, which you can read without leaving the account dashboard after login.
After you request a withdrawal to Maya or GrabPay, your wallet screen shows the amount as pending. That status means the transfer instruction has been sent; the time it clears depends on the payment rail and your account verification level.
If a definition here does not match what you see on a specific screen — a game condition, an account field label or a wallet status — reach out through any of the channels below. Our support team can point you to the exact location of a term in the lobby or wallet so you are not guessing.
Open the chat icon from any page in the lobby. Paste the term you need explained and include the screen where you saw it — game room, wallet section or information card — so we can give you the right context quickly.
Several term definitions — particularly rollover, turnover and pending status — are shown inline inside your account dashboard after login. Check the label next to the figure before contacting support; the explanation is often already there.
For detailed questions about KYC requirements or wallet verification steps linked to a specific term, email support gives you a written record of the answer. Response details are shown on the contact page after login.
Reading a game card or a promotion condition without knowing the vocabulary behind it means making decisions with incomplete information. Understanding volatility before opening a slot tells you whether that game fits a short session or a longer one. Knowing what RTP represents helps you compare two titles side by side — when the provider publishes it. For sports markets like basketball betting on PBA games, terms like Asian handicap and over/under define exactly what your wager covers, which is different from a straight match result.
Terms cluster by the screen where they appear. This map connects each family to its location so you know where to look when an unfamiliar label shows up.
RTP, volatility, paylines, bonus round, scatter, wild and multiplier appear in the game info panel inside each slot or table game. Providers like Pragmatic Play and Habanero publish these where the game engine exposes them — not every title shows all values.
Asian handicap, over/under, moneyline and spread are visible in the sportsbook section when a market is open. Basketball markets for PBA and NBA games use these structures most. The term definition tells you what the wager covers; the number next to it is the current price.
Pending, processing, verified, KYC and withdrawal limit all appear in your account wallet section. After you link Maya, GrabPay or GCash, the wallet screen uses these labels to show the status of each transaction and what action, if any, you need to take.
Rollover, turnover, qualifying bet, minimum odds and expiry are listed in the conditions panel attached to each information card. These terms define exactly what activity counts toward a requirement. The current state of any active condition is shown in your account dashboard after login.
These six terms appear most often in slot and table game descriptions. Each definition below reflects standard industry meaning — check the game info panel for the value the specific provider publishes.
RTP stands for Return to Player. It is the percentage of total wagers a game is designed to return to players over a large number of rounds. RTP is published by the provider where the game engine supports it; not every title displays this figure.
House edge is the mathematical advantage the game holds over the player, expressed as a percentage of each wager. A lower house edge means the game returns more of each bet on average. It is the inverse of RTP for most slot and table games.
Volatility describes how a slot distributes its wins over time. High volatility slots pay less often but in larger amounts when they do hit. Low volatility slots pay more regularly at smaller amounts. The game info tab shows this where the provider exposes it.
Wager and turnover both refer to the total amount bet, not the amount deposited. In information conditions, a turnover requirement states how much you need to bet across qualifying games before a credited amount becomes withdrawable from your account.
Jackpot is the top prize a slot game offers, usually triggered by a rare symbol combination or a dedicated feature round. It is a game mechanic with a defined trigger condition — not a guarantee. The prize size and trigger rules are shown in the game paytable.
A live dealer game streams a real human dealer running a physical table — cards, dice or wheel — via video. You place wagers on your screen and the result comes from the physical action at the table. Mega Sic Bo Live is one example available in our lobby.
These six terms cover sports markets, wallet steps and account verification — the language you encounter outside the game rooms themselves.
Asian handicap is a sports betting format that removes the draw outcome by giving one team a head start or deficit in goals or points. It is common in basketball and football markets. The handicap value is shown next to the team name in the sportsbook market.
Over/under is a wager on whether a combined score or stat will finish above or below a line set by the sportsbook. In PBA basketball markets, you bet whether total points scored by both teams exceed or fall short of the published number.
Rollover is the total wager amount required before a credited gameplay can be withdrawn. It is calculated on bet volume, not deposit amount. The exact rollover figure and which game types qualify are listed in the information conditions shown after login.
An e-wallet is a digital account that holds funds and processes transfers without a traditional bank account. GCash, Maya and GrabPay are the e-wallets linked to deposits and withdrawals here. Linking your e-wallet is done in the account wallet section after verification.
KYC stands for Know Your Customer. It is an identity verification process where you submit government-issued identification so your account can be confirmed. Completing KYC unlocks higher withdrawal limits and keeps your account in good standing for wallet transfers.
A withdrawal limit is the maximum amount you can transfer out of your account in a single transaction or within a set period. The applicable limit for your account level is shown in the wallet section. KYC completion typically raises this limit.
These questions cover how to locate the defined terms on actual screens — game panels, wallet sections and information cards — rather than what the terms mean on their own.
Open the slot title and look for an information icon or a paytable button inside the game frame. Providers like Pragmatic Play and Habanero publish RTP there when the game engine supports it. If no value appears, the provider has not made it available for that title.
Log in and go to your account dashboard. Locate the active information card and open its conditions panel. The rollover figure, qualifying games and expiry date are listed there. That screen reflects the current state of your progress, not a static number.
After you submit a withdrawal request to GrabPay or Maya, the wallet section of your account shows the transaction as pending or processing. That label updates as the transfer moves through the payment rail. No separate screen is needed — it stays visible in the same wallet view.
Go to account settings after login and look for the identity verification section. Follow the fields and upload steps shown there. The documents required and the verification instructions are listed on that screen — complete each step in the order shown to avoid delays.
Yes. Open the sportsbook section and select basketball from the category list. Available PBA markets display the over/under line next to each match when that market is open. The number shown is the current line — it may move before the game starts.
Volatility is a practical filter. If you are working through a short session, a low-volatility slot from Spadegaming or JDB tends to pay more frequently at smaller amounts. A high-volatility title fits longer sessions where you are comfortable waiting for a bigger return.